Barclays Customers Face Ongoing IT Outage: Barclays customers are experiencing severe IT disruptions affecting payments, transfers, and online banking. The outage, which started on Friday, has led to widespread frustration as individuals struggle to access their money. The bank has apologized, but no official reason for the outage has been provided.
📅 Timeline of Events
- Friday (Payday & Tax Deadline): Outage begins, impacting transactions, salaries, and tax payments.
- Saturday Morning: Barclays reports partial recovery of its app but admits persistent issues with transfers and payments.
- Ongoing Issues: Customers still report failed transactions, missing funds, and card declines.
🪑 Customerchases Blocked
- Parents cannot buy baby formula due to frozen accounts.
- Ruth, 39, a self-employed cleaner, struggles to access her savings for groceries.
- Families with multiple children face hardship with no access to funds.
📅 Tax Return Anxiety
- HMRC Deadline (Friday): Many are unable to submit tax payments.
- HMRC confirms no late penalties will apply until March 1st.
- Barclays reassures customers they will not be left out of pocket due to the outage.
- Barclays Customers Face Ongoing IT Outage
💪 Barclays’ Response
- Acknowledgment: Barclays admits technical issues and apologizes.
- Work in Progress: Teams are “working hard” to resolve problems.
- Cash & Cards: The bank claims ATMs & cards work normally, but many customers disagree.
- Barclays Customers Face Ongoing IT Outage
💡 Wider Impact & Industry Concerns
- Downdetector Reports: Over 4,000 complaints by Saturday morning.
- Historical Issues: Banking & tech outages are becoming more frequent:
- ✅ November 2024: PayPal global outage.
- ✅ July 2024: Major global IT failure affecting payroll & card payments.
- ✅ June 2024: Payment disruptions across multiple UK banks.
- Barclays Customers Face Ongoing IT Outage
🔧 Expert Opinion
- BCS (The Chartered Institute for IT) warns of fragile digital infrastructure.
- Cybersecurity expert Dan Card stresses the need for robust IT systems.
🔎 Conclusion: What Next for Barclays?
Barclays remains under pressure to restore services fully. Customers are demanding transparency and urgent resolution. With an increasing number of digital outages in banking, is the UK financial system truly resilient?
🚶️ For affected customers: Stay updated through official Barclays channels and explore alternative payment methods if possible.